Reference

Data Warehouse for the partnerships with telcos from the different countries with strategic agreements with FON. Extraction of information that nourishes the CRM of the Customer Care with detail of the users and analytical data of consumption. This information makes necessary reports for the tracing of the partnerships that FON has established with the operators and monitories the penetration on the market of each country....
Telefonica considers its customer’s satisfaction a strategic pillar that supports its leadership. The CRM technology management of Telefonica considers critical the capability of anticipation and satisfaction of its customers’ needs. “The purpose, using Mario Soro, CRM Technology Director at Telefonica Spain words, is to know the customer in order to anticipate to his/her needs and satisfy them in the shortest time possible, optimizing the costs and increasing his/her satisfaction”. With this end, Telefonica counts on Apara who through analytic intelligence will improve the customer experience optimizing the costs in a successful and quantifiable way. See the full case study...
Monitoring of the capture of news from different media. he customer requires capability for managing the news in an agile way and to determine its correct classification. To improve extraction problems Elaboration of news, based on our reports, about the users experience when consulting the news....
Creation of the AbbeyBank corporative BI, with the fundamental requirement of being a multi-company, so that the solution can be exported to other banks of the group with the unique cost of the implantation. Through the ETLs the data transformation is fragmented in different independent business layers, being the last one exploitable through reporting generation tools. A complete solution is generated to give support to the different required products (accounts, insurances, funds, methods of payment, etc.) through the Business Objects tool of advanced reporting, so that the customer management areas could handle the different KPIs needed for the business analysis....
Studies about Data Mining that facilitate to the company the support of decision-making in different areas. Premium calculation. Attraction of new customers. Customer loyalty. Development of new product lines. Creation of geographical risk reports. Detection of fraudulent claims. Administration of sophisticated campaigns. Estimation of the provisions for outstanding claims. Support to the regulators to understand the prices and models of the company. Coordination of the marketing and actuarial departments....
Reports system designed for the responsible for branch serving as an analysis of Billing and Profitability of the customers. Transversal Security Project applicable to the BI exploitation area. The module implements a daily process which centralizes and automates the access control to the data, simplifying in a scalable way the access of each user to the information of the Informational Platform of the company. Exploitation of the datamart of the Technology and Operations Department with MicroStrategy....

Apara is a company born in 2002 with 100% Spanish capital as a spin-off of the Quality and Technology Group. More than fifteen years of experience in Predictive Analytics and Business Intelligence prove its success. Apara has developed dVelox, the first Spanish business platform regarding Predictive Analytics mentioned by Gartner in more than 15 reports. 

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